Refund policy

At Part For That, we want you to be satisfied with your purchase. If you need to return an item or report an issue with your order, please review the terms below.

Return Window

You have 30 days from the date you receive your order to request a return. All returns require approval before the item is shipped back to us.

Change-of-Mind Returns

If you are dissatisfied with an item, no longer need it, or ordered the incorrect model, you may request a return within the 30-day return window.

To qualify, the item must be unused, in its original condition and packaging, and include any original tags. A receipt or other proof of purchase is required.

For these returns, the customer is responsible for arranging and paying for return shipping. Customer-paid return shipping costs are not refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us promptly if an item arrives damaged, is defective, or differs from what you ordered.

Email store@partforthat.com with your order number, a description of the issue, and photographs where applicable. We will review the issue and provide instructions for resolving it.

If a return is required because of damage, a product defect, or an error in fulfilling your order, Part For That will cover return shipping and provide a prepaid return shipping label.

The unused and original-condition requirements for change-of-mind returns do not apply to items reported as damaged or defective.

How to Request a Return

Email store@partforthat.com with:

• Your order number or proof of purchase.
• The item you wish to return.
• The reason for your return.

Once your request is approved, we will provide return instructions and confirm who is responsible for return shipping.

Our return address is:

Part For That
3255 NW 94th Ave #8121
Coral Springs, FL 33075

Please do not ship an item back before receiving approval. Unauthorized returns will not be accepted.

Exceptions

Custom-made, special-order, or personalized products and gift cards are not eligible for change-of-mind returns. If a custom product arrives damaged, is defective, or does not match your order, please contact us for assistance.

Exchanges

To exchange an eligible item, request a return and place a separate order for the replacement once your return has been accepted.

Refunds

After we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval. Your bank or card provider may require additional time to post the refund.

If more than 15 business days have passed since approval and you have not received your refund, please contact store@partforthat.com.

Contact

For questions about returns or refunds, email store@partforthat.com.